Yes! We love making your order extra special. All orders are carefully packed with love. You can also add our Packing Video option to your order - we'll record the packing process of your items so you can see exactly how we prepare your package with care!
Are the products good quality?
Absolutely! We carefully select all our cute stationery and self-care products to ensure they're not just adorable, but also functional and durable. We only offer items we'd love to use ourselves.
Can I return or exchange my order?
Yes! You have 30 days to return your order if you're not completely satisfied. Items must be unused and in original packaging. Please note that Mystery Scoops cannot be returned once opened, as they contain surprise items. Contact us at [Lunoxi.service@gmail.com] to arrange a return.
Do you ship internationally?
Yes, we ship throughout the EU including Belgium, Germany, France and way more. Shipping costs and delivery times vary by country. International orders typically arrive within 5-15 business days.
What payment methods do you accept?
We accept iDEAL, PayPal, and other popular payment methods through our secure Shopify checkout. All payments are processed safely and securely.
